TORONTO – Cineplex Inc. says it disagrees with a court decision upholding a $39-million penalty related to deceptive marketing.
The Toronto-based company says the Federal Court of Appeal upheld a 2024 decision from the Competition Tribunal regarding Cineplex’s presentation of online booking fees.
The company says it will look to appeal to the Supreme Court of Canada.
The online booking fee was a $1.50 charge Cineplex began including in June 2022 to many customers not enrolled in its CineClub subscription and Scene Plus loyalty programs, which saw the fee waived and dropped to $1, respectively.
The Competition Bureau alleged the fee constituted drip pricing, a practice in which customers are drawn into a purchase without full disclosure of the final cost.